PRIVACY POLICY
This privacy policy describes how the website link/ (the "Site" or "we") collects, uses and discloses your personal information when you visit the Site or make a purchase from it.
Contact
After reviewing this policy, if you have any further questions, would like more information about our privacy practices, or wish to file a complaint, please contact us by email at support@novaselec.com or by mail using the contact details provided below:
30 N Gould St Ste N
Sheridan, WY 82801
Collection of personal information
When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for support. In this Privacy Policy, "Personal Information" means any information relating to an identifiable individual (including the information listed below). See the list below for more information about the Personal Information we collect and why.
- Device information
- Purpose of data collection: to load the Site correctly for you and to perform analyses on Site usage in order to optimize it.
- Source of collection: Collected automatically when you access our Site via cookies, log files, web beacons, tags or pixels.
- Disclosure for commercial purposes: shared with our service provider Shopify.
- Personal information collected: web browser version, IP address, time zone, cookie information, sites or products viewed, search terms and interaction with the Site.
- Order information
- Purpose of collection: to provide you with products or services to perform our contract, process your payment information, arrange shipment, provide you with invoices and/or order confirmations, communicate with you, check our orders for potential risk or fraud, and, in accordance with the preferences you have communicated to us, provide you with information or advertising relating to our products or services.
- Source of the collection: collected from you.
- Disclosure for commercial purposes: shared with our service provider Shopify.
- Personal information collected: name, billing address, delivery address, payment information (including credit card numbers), email address and telephone number.
- Customer support information
- Purpose of the collection: to provide customer support.
- Source of the data collected: gathered from you
Sharing of personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to manage our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that may be of interest to you. For example:
- We use Google Analytics to better understand how our customers use the Site. To learn more about how Google uses your personal data, please visit: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout . We share information about your use of the Site, your purchases, and your interactions with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases, through cookies or other similar technologies (subject to your consent, depending on your location).
- We use Shopify Audiences to serve ads on other websites, in partnership with our advertisers, to shoppers who have previously purchased from other Shopify merchants and may be interested in our products or services. We also share information about your Site usage, purchases, and the email address associated with those purchases with Shopify Audiences, allowing other Shopify merchants to send you offers that may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can unsubscribe from targeted advertising by:
[INCLUDE UNSUBSCRIBE LINKS FOR THE SERVICES USED. EXAMPLES OF COMMON LINKS:]
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/ .
Use of personal information
We use your personal information to provide you with our services, including: selling products, processing payments, shipping and fulfilling your order, and updating your information about new products, services, and offers.
Legal basis
In accordance with the General Data Protection Regulation (“GDPR”), if you reside in the European Economic Area (“EEA”), we process your personal data on the following legal grounds:
- Your consent;
- The execution of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To accomplish a task carried out in the public interest;
- For our legitimate interests, which do not infringe on your fundamental rights and freedoms.
Retention
When you place an order on the Site, we store your personal data in our archives unless you ask us to delete it. For more information about your right to erasure, please see the "Your Rights" section below.
Automatic decision-making
If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where such decision-making produces legal effects concerning you or significantly affects you.
We do NOT make fully automated decisions based on customer data that have any legal or significant effect.
Our payment service provider, Shopify, uses a limited automated decision-making system to prevent fraud, without any significant legal or other impact on you.
Services that incorporate elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated unsuccessful transactions. This blacklist is kept for a short period (number of hours).
- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist is maintained for a short period (number of days).
SMS marketing and notifications
We take the protection of your privacy and the information you provide us through our SMS marketing service very seriously. This information allows us to send you SMS notifications (regarding your order, including abandoned cart reminders), marketing offers, and transactional SMS messages, such as requests for feedback. Your registration data and consent to receive SMS messages will not be shared with any third parties, except for our messaging partners, to enable and manage our SMS marketing program.
Our website uses cookies to keep track of the items you add to your cart, even if you abandon your order. This information is used to determine the best time to send you cart reminders via SMS.
Your rights
GDPR
If you reside in the EEA, you have the right to access the personal data we hold about you, to transfer it to another service, and to request its rectification, updating, or erasure. To exercise these rights, please contact us using the contact details provided above.
Your personal data will initially be processed in Ireland, then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on GDPR compliance for data transfers, please see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .
CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), to transfer it to another service, and to request that it be corrected, updated, or deleted. To exercise these rights, please contact us using the contact information provided above.
If you wish to appoint an authorized representative to submit these requests on your behalf, please contact us at the address above.
Cookies
A cookie is a small data file downloaded to your computer or device when you visit our website. We use different types of cookies, including functional, performance, advertising, social media, and content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as your login and region). This means you don't have to re-enter this information when you return to the site or navigate between pages. Cookies also provide information about how users interact with the site, for example, whether it's their first visit or if they are returning visitors.
We use the following cookies to optimize your experience on our site and to provide you with our services.
Cookies necessary for the operation of the store
|
Name |
Function |
Duration |
|
_ab |
Used in connection with administrator access. |
2 years |
|
_ secure_session_id |
Used in the context of browsing within an online store. |
24h |
|
_ shopify_pays |
Used at the checkout. |
session |
|
_ shopify_m |
Used to manage customer privacy settings. |
1 year |
|
_ shopify_tm |
Used to manage customer privacy settings. |
30 min |
|
_ shopify_tw |
Used to manage customer privacy settings. |
2 weeks |
|
_ showcase_u |
Used to facilitate the updating of customer account information. |
1 min |
|
_ consent_to_tracking |
Preference tracking. |
1 year |
|
c |
Used at the checkout. |
1 year |
|
cart |
Used in connection with the shopping cart. |
2 weeks |
|
basket _currency |
Used in connection with the shopping cart. |
2 weeks |
|
cart _sig |
Used at the checkout. |
2 weeks |
|
chariot _ts |
Used at the checkout. |
2 weeks |
|
cart _ver |
Used in connection with the shopping cart. |
2 weeks |
|
check |
Used at the checkout. |
4w |
|
payment token |
Used at the checkout. |
1 year |
|
dynamic_payment_displayed_on_the_shopping_cart |
Used at the checkout. |
30 min |
|
hide_shopify_pay_for_verification |
Used at the checkout. |
session |
|
keep _live |
Used in the context of buyer location. |
2 weeks |
|
master_device_id |
Used in connection with the merchant connection. |
2 years |
|
previous step |
Used at the checkout. |
1 year |
|
remember me |
Used at the checkout. |
1 year |
|
Secure the customer's signature |
Used in connection with the client connection. |
20 years |
|
Shopify Pay |
Used at the checkout. |
1 year |
|
Shopify _pay_redirect |
Used at the checkout. |
30 minutes, 3 weeks or 1 year depending on the value |
|
showcase _summary |
Used in connection with the client connection. |
2 years |
|
_start_checkout tracking |
Used at the checkout. |
1 year |
|
consult _one_experiment |
Used at the checkout. |
session |
|
consult _session_lookup |
Used at the checkout. |
3 weeks |
|
check _session_token _<< token >> |
Used at the checkout. |
3 weeks |
|
identity - state |
Used for customer authentication. |
24h |
|
identity -state-<<token >> |
Used for customer authentication. |
24h |
|
customer_account_number identity |
Used for customer authentication. |
12w |
Reports and analyses
|
Name |
Function |
Duration |
|
landing_page |
Follow the landing pages. |
2 weeks |
|
_ original_reference |
Follow the landing pages. |
2 weeks |
|
_s |
Shopify analytics. |
30 min |
|
_ shopify_d |
Shopify analytics. |
session |
|
_ shopify_s |
Shopify analytics. |
30 min |
|
_ shopify_sa_p |
Shopify analytics related to marketing and recommendations. |
30 min |
|
_ shopify_sa_t |
Shopify analytics related to marketing and recommendations. |
30 min |
|
_ shopify_y |
Shopify analytics. |
1 year |
|
_y |
Shopify analytics. |
1 year |
|
_ shopify_evids |
Shopify analytics. |
session |
|
_ shopify_ga |
Shopify and Google Analytics. |
session |
|
customer authentication provider |
Shopify analytics. |
session |
|
client_authentication_session_created_at |
Shopify analytics. |
session |
The length of time a cookie is stored on your computer or mobile device depends on its type: "persistent cookie" or "session cookie." Session cookies expire when you close your browser, while persistent cookies remain until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after being downloaded to your device.
You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively impact your user experience and render certain parts of our website inaccessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser settings, usually found in the "Tools" or "Preferences" menu. For more information on changing your browser settings or how to block, manage, or filter cookies, consult your browser's help section or websites such as www.allaboutcookies.org .
Please also note that blocking cookies will not completely prevent you from sharing your information with third parties, such as our advertising partners. To exercise your rights or object to certain uses of your information by these third parties, please follow the instructions in the "Behavioral Advertising" section above.
Do not follow
Please note that, due to a lack of industry consensus on how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Complaints
As stated above, if you wish to make a complaint, please contact us by email or post using the contact details provided in the "Contact" section above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority.
COMPANY INFORMATION (This is not our return address)
NovaSelec is managed by GLOBIMEX TRADE LLC .
Business Number: 98-1868357 Address: 30 N Gould St Ste N Sheridan, WY 82801.
Email support: support@novaselec.com
Telephone support: +13073577708